We need an English-fluent Pro Assistant, based in Latin America, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Manage large amounts of incoming phone calls.
• Replying to emails and taking messages.
• Resolving office-related issues.
• Ordering materials and new purchase orders.
• Ensure tasks are completed efficiently with minimal supervision.
• Proactively think ahead to anticipate needs and address potential issues before they arise.

Requirements:

• 3+ years of experience in an office environment, preferably in an administrative position.
• Familiarity with CRM systems and practices.
• Strong phone contact handling skills and active listening.
• Flexibility and the capacity to prioritize new tasks.
• Exceptional interpersonal and communication skills.
• Excellent writing skills – strong spelling, grammar, and punctuation.
• Excellent time management skills.
• Self-organization.
• Experience with Customer Support.
• Attention to detail.
• Proficient English skills (both written and spoken).
• Quick learner with new software and computer tools.
• Ability to understand tasks after being told once.
• Forward-thinking and proactive mindset.
• Reliable in managing tasks beyond the immediate scope of work.