We need an English-fluent Senior Manager of Operations, based in Mexico, Colombia, Peru or Chile, available to work remotely.

We are looking for someone with exceptional communication and relationship-building skills, who embraces changes while maintaining strong attention to detail. An interested and proactive person, who's constantly learning and improving their skills.

Are you the one we are looking for?

Responsibilities:

• Oversee day-to-day multi-site operations across diverse client locations, ensuring excellence in safety, scheduling, quality, and cost control.
• Manage and support field teams and subcontractors, resolving on-site issues in coordination with project management (PM) and environmental health and safety (EHS) partners.
• Direct and support the installation and maintenance of material handling equipment (MHE) and robotic/distribution equipment (RDE), including conveyors, robotics, racking, and control systems.
• Monitor KPIs, analyze operational data, and deliver progress and risk reports to internal and client stakeholders.
• Drive standard operating procedures (SOPs), safety and technical training programs, and continuous improvement initiatives across all sites.

Requirements:

• 7+ years of operations experience in facilities, logistics, or industrial settings. E-commerce network experience is preferred.
• Proven expertise with MHE/RDE systems and strong, hands-on leadership in active site environments.
• Demonstrated success managing multi-state teams and vendor networks.
• Proficiency with project and maintenance management tools such as Asana, ServiceChannel, and UpKeep.
• Bilingual English/Spanish with exceptional communication and organizational skills.
• A valid U.S. visa is required.